Terms and Conditions

Please read these terms and conditions carefully before using the 9MM.sg website or engaging our services.

1. Acceptance of Terms

By accessing this website or using our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our website or services.

2. Services Description

9MM PTE. LTD. provides web design, web development, digital marketing, SEO, social media marketing, Google Ads, local SEO, web hosting, and related digital services. The specific scope, deliverables, and timeline for each project will be outlined in a separate service agreement.

3. Intellectual Property

Upon full payment, clients retain ownership of the final website or design deliverables. 9MM retains the right to display completed work in our portfolio unless otherwise agreed in writing. All source code, frameworks, and libraries used remain the property of their respective owners.

4. Client Responsibilities

Clients agree to provide timely feedback, content, and materials necessary for project completion. Delays caused by the client may affect project timelines. Clients are responsible for maintaining the confidentiality of their account credentials and hosting access.

5. Payment Terms

Payment terms are outlined in each service agreement. Late payments may result in service suspension or additional fees. All prices are in Singapore Dollars unless stated otherwise and are subject to applicable taxes.

6. Cancellation and Refunds

Cancellation policies are defined in the service agreement. Deposits are generally non-refundable once work has commenced. Refund eligibility depends on the stage of project completion at the time of cancellation.

7. Limitation of Liability

9MM PTE. LTD. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability is limited to the amount paid by the client for the specific service giving rise to the claim.

8. Third-Party Services

Our services may integrate with third-party platforms including but not limited to Google, Facebook, WordPress, and hosting providers. 9MM is not responsible for the uptime, security, or policies of third-party services.

9. Website Use

You agree not to use our website for any unlawful purpose or in violation of any applicable laws. You must not attempt to gain unauthorised access to our systems or engage in any activity that disrupts our services.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising from these terms shall be resolved in the courts of Singapore.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.

12. Contact Information

If you have any questions about these terms, please contact us at hello@9mm.sg or call +65 9369 4141.